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Information and Guidance

Our properties come with a range of extras to make your stay more pleasurable and fun. To ensure your full enjoyment and safety we ask that if you have booked a lodge with any of the following to please familiarise yourself with the guidelines and information below. If you are not sure what applies to your lodge or if you have any questions, you can reach us on 01479 812266

Hot Tubs

The Hot tub can be a pleasurable and relaxing experience. However, there are strict rules and guidelines that must be adhered to when using the Hot Tub to ensure your enjoyment and safety.

This guidelines are an important health and safety, and legal requirement for Hot Tubs used in a commercial environment.

The Principle Renter is responsible for making sure that all members of their party, and their guests, are aware of, and strictly adhere to the guidelines. Please note that a member of staff may visit up to 3 times a week to check the water balance and quality. Water balance/chemicals will be adjusted as necessary and results recorded. This procedure is a safety requirement for Hot Tubs in holiday lodges and ensures that the chemical balance of the water remains continuously safe for your enjoyment throughout your stay.

· It is vital that the pool is kept clean for your own safety. Failure to do so results in the water balance changing which seriously diminishes the effectiveness of the sanitising chemicals. This in turn can lead to nasty microbiological bacteria multiplying rapidly causing several serious hazards to user’s health.

· Always have a shower prior to using the Hot Tub. Do not submerge your head under the water, do not drink the water, or allow the water to enter your mouth.

· Rinse any swimwear before using the tub as detergents can create foam and discolour the water.

· Please report any illnesses following Hot Tub usage to the owners immediately. This is extremely important if pneumonia-like symptoms are experienced

· It is very important that the Hot Tub is NEVER switched off at the mains switch (even if you are not using it). There may be an extra charge deducted from your bond if the tub is switched off during your stay.

· Risk to Children – Extreme caution must be exercised as children cannot regulate their body temperature, so consider turning the temperature down. There is also a risk of drowning, so please do not allow use unless a responsible adult is present.

· Pregnant women, persons suffering from obesity, heart disease, low or high blood pressure, circulatory problems, or diabetes should consult a doctor before using the Hot Tub.

· Prolonged immersion in hot water can result in hyperthermia – a dangerous condition that occurs when the internal body temperature exceeds 37 degrees centigrade. Symptoms include, unawareness of impending hazards, failure to perceive heat, failure to recognise the need to exit the Hot Tub, unconsciousness resulting in a danger of drowning.

· Do not use the Hot Tub immediately after strenuous exercise.

· Test the water with your hand before entering the Hot Tub to make sure it is comfortable.

· Use the lock cover when the Hot Tub is not in use (whether full or empty).

· Always shower before use, perfumes, hair products and fake tan can contaminate the water, and you may be charged for this.

· Do not drag the vinyl cover using the cover straps, always use the handles.

· Do not attempt to open the electrical box.

· Do not use any glass wear or crockery in the Hot Tub. If glassware is broken this will result in the Hot Tub being drained, cleaned and re-filled, for which there will be a charge. Plastic glasses are provided for you.

· Do not allow any pets in the Hot Tub.

· Do not use detergent or soaps of any kind in the Hot Tub.

· The Hot Tub is very deep; do not allow anyone to sleep in it.

· Please treat the Hot Tub as it was your own as maintenance is very expensive.

· Any damaged to the cover or Hot Tub will be charged for.

· Remind everyone that wet surfaces can be very slippery. Make sure everyone takes care entering and leaving the Hot Tub.

· Do not remove suction fittings (filter standpipes) located in the filter compartment.

· Do not jump into the hot tub.

· People with infectious diseases should not use the Hot Tub; this includes fungal infections.

· Smoking is not permitted while in the Hot Tub, this includes e-cigarettes.

· Keep all loose articles of clothing or hanging jewellery away from rotating jets and other moving components. Keep long hair tied up.

· Do not stand on the Hot Tub cover.

· The use of drugs, alcohol or medication before or during Hot Tub use, may lead to a danger of drowning.

Failure to maintain a clean pool may result in the need to drain down, sanitise, and re-fill the Hot Tub. Guests should be aware that failure to maintain a clean pool could result in a deduction from their breakage bond to pay for the drain down and cleaning of the Hot Tub. Approximately 24 hours plus will then be required to return the tub to a comfortable temperature.


· No children under 4 years old are permitted in the Sauna, as they cannot regulate their body temperatures suitably. All children under 16 using the Sauna must be supervised by a responsible adult at all times. Please remember to turn all switches off once you have finished using the Sauna.

· The Sauna door must be kept closed.

· Do not stay in the Sauna for more than 15 minutes at a time

· A good average working temperature is 80°C (The Sauna will take about one hour to fully heat with the door closed to reach this temperature)

· We recommend that you do not use the Sauna under the influence of alcohol or drugs. If you are taking prescribed medication, please consult your doctor before using the Sauna.

· Please do not use the Sauna if you are pregnant.


Where a trampoline is proved, guests use it entirely at their own risk. Children using the trampoline must be supervised.

BBQ huts

The BBQ Hut is a fun enjoyable place to spend time with friends and have a get-together, but it also carries some responsibilities. The Principle Renter must be the BBQ Manager and understand the conditions of use. The BBQ Hut is available on the condition that is used entirely at your own risk. The Lodge Owners and Great North Lodges Ltd. will accept no liability whatsoever for any injury arising from the use of the BBQ Hut. The Hut should only be used on acceptance of this condition.

· To Ignite the BBQ, please clean out any old ash from the Stove, add charcoal and light the BBQ in the normal way. Initially it may be a bit smoky but once the chimney has warmed up the smoke will dissipate. For cooking you will require a large amount of charcoal.

· The Stove gets very hot when lit; please do not touch any metal parts as you may receive a burn.

· On no account leave children or pets alone in the hut when the BBQ pit is lit.

· Please respect the Hut and use in a sensible manner. Any drunken or unacceptable behaviour can result in injury or fire.


I have read and understood the guidelines and safety advice for using the Hot Tub, Sauna, BBQ Huts, Trampoline information as relevant to the property I have booked. I agree to only use in the correct manner, following the safety guidelines. I understand that the Lodge owners will in no way be held responsible for any accident or injury arising from incorrect use, or failure to adhere to the safety advice.

In consideration to neighbouring properties and residents the hot tub should not be used between 11.00pm and 7.00am in line with noise restrictions.

This form is part of our Terms and Conditions of booking and if you do not agree to any of the terms, please email [email protected] the office to let us know that you wont be using any items on the disclaimer.

For more information please see out Frequently Asked Questions